Elden Ring DLC “Can’t Access Shadow of the Erdtree” Error: How to Fix it

Elden Ring DLC “Can’t Access Shadow of the Erdtree” Error: How to Fix it
Gamelevate.com
Diana D'Estefano

Shadow of the Erdtree, the highly anticipated DLC for Elden Ring, is finally available to players. However, in these very first hours, many have had some problems related to its access. In fact, many players have seen a screen reporting the “can’t access Shadow of the Erdtree” error.

In this article, therefore, we will tell you some solutions that you can try to use to try to overcome this problem. Fortunately, it doesn’t seem like anything too serious, so you shouldn’t have any particular problems. But let’s see together in detail what you have to do.

“Can’t access Shadow of the Erdtree” error explained

The developers have set the requirements for accessing this DLC, as they have to defeat two bosses, Rahdan and Mohg (not so easy to defeat to be honest). However, there are some players who, even though they have defeated the two bosses just mentioned, are unable to access the additional content.

It is not clear what causes this problem, but it is likely a license problem for version 1.12 of the game. But as we have already mentioned, this is in no way a problem that cannot be solved, on the contrary. Let’s not waste any more time and let’s see together the steps you can take to solve this annoying problem.

can't access shadow of the erdtree

How to fix “can’t access Shadow of the Erdtree” error

Now that we know what type of error it is, we can move on to give you some practical advice on how to fix the “can’t access Shadow of the Erdtree” error. We know, that not being able to access the content of a game isn’t a good feeling, but don’t worry. Below are a series of useful fixes that will solve your problem.

Restore licenses

The first thing we recommend you do, without going into more drastic ways, is to restore licenses. This, in fact, in most cases, was the right solution.

  • PlayStation 5: Hold PS button > Settings > User & Accounts > Other > Restore Licenses
  • Xbox Series X|S: Elden Ring card game > Manage > Install DLC
  • PC: Microsoft Store > Download Shadow of the Erdtree
can't access shadow of the erdtree

Update the game

Another thing that could cause the “can’t access Shadow of the Erdtree” error is the main game version. Consequently, if you have not done so, we suggest that you update the game to resolve this issue.

Reinstall the game

As a last fix that we want to suggest to you, in case none of the previous two have worked, there is of reinstalling the game again. Internal installation processes often fail without us realizing it, so this solution should fix the problem.

If this solution doesn’t work either, we recommend that you contact the developers to try to get clarification on the matter. However, at least for the moment, there have not yet been any testimonies of people who have not been able to resolve the “can’t access Shadow of the Erdtree” error by making use of one of the solutions we have described to you.

The post Elden Ring DLC “Can’t Access Shadow of the Erdtree” Error: How to Fix it appeared first on Gamelevate.com.

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